Pre-Transport Inspections
Meet Carlos, one of our veteran drivers with over 15 years of experience in auto transport. Every morning before he starts his route, Carlos performs a ritual that might seem excessive to outsiders but is second nature to him: a comprehensive 47-point inspection of his trailer, securing mechanisms, and safety equipment. This dedication to detail is what separates professional drivers from the rest.
Safety Measures on the Road
The inspection process begins long before your vehicle is even loaded. Our drivers examine tire pressure, brake systems, hydraulic lifts, and securing chains. They document everything with photos and notes, creating a paper trail that ensures accountability. When Mike's classic 1967 Mustang was being prepared for transport from Texas to California, our driver spent an extra 20 minutes ensuring the soft-tie straps wouldn't contact the paint and that the car was positioned to minimize road vibration.
Customer-Focused Professionalism
Road conditions can change in an instant, and our drivers are trained to adapt. During a recent transport through Colorado's mountain passes, our driver encountered an unexpected snowstorm. Rather than pushing through dangerous conditions, he made the decision to stop at a secure facility overnight, keeping the customer informed throughout. The customer later wrote, 'I was impressed that safety came before schedule—that's the kind of judgment I want protecting my investment.'
Professional driving in auto transport requires a unique skill set that goes beyond just moving from point A to point B. Our drivers must understand weight distribution, secure different vehicle types properly, and navigate with oversized loads. They're also customer service representatives, often being the only face-to-face contact customers have with our company. This dual role requires both technical expertise and interpersonal skills.
The training never stops. Our drivers participate in quarterly safety workshops, stay updated on new securing techniques, and share best practices with each other. When new equipment is introduced or regulations change, we ensure every driver is properly trained before they hit the road. This investment in ongoing education directly translates to better service and safer deliveries for our customers.
What customers remember most isn't just that their vehicle arrived safely—it's how the driver made them feel during the process. Professional drivers understand they're handling someone's significant investment, whether it's a daily commuter or a weekend classic car. This respect for the customer's property and peace of mind is what transforms a simple transport service into a trusted partnership.
